Beta builds tend to include more bugs than stable ones, but few will wipe your data as a new update for the OnePlus 8, and OnePlus 8 Pro, on the Open Beta program has. OnePlus has, to its credit, provided a workaround to prevent data loss, though.
OnePlus should be commended for being one of the first OEMs to push Android 11 to some of its handsets, with the OnePlus 8 and OnePlus 8 Pro having already received Oxygen OS 11. Android 11 is not a given yet on new flagships either, as Sony and the Xperia 5 II shows. OnePlus released the 8T running Android 11 though, underlining that the company takes software updates seriously.
Nonetheless, OnePlus messed up with a recent update for its Open Beta program. According to a post on the OnePlus Forums, the company pushed Oxygen OS 126.96.36.199 to OnePlus 8 and 8 Pro handsets on the program, and it is causing them to perform a factory reset. The wipe will occur once a device reboots, and a Community Consultant has stressed only to install updates that are Open Betas. However, there are multiple reports of devices installing the update and rebooting automatically, even with ‘auto-download over Wi-Fi’ disabled.
The same staff member has provided a workaround though that supposedly prevents any data loss. The workaround is as follows:
- Install this apk. You need to install it after the update was installed but before you restart.
- After the apk is installed, run the application, click “KEEP DATA”.
- You should now be able to restart the phone without losing your data.
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Alex Alderson, 2020-11-10 (Update: 2020-11-10)