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- Some fast-food menu updates have sent customers running to restaurants nationwide to try the new offerings.
- However, some menu changes have also upset, angered, and even outraged fast-food fans.
- From the temporary removal of Popeyes’ mega-popular chicken sandwich to McDonald’s back-and-forth removal and re-addition of its chicken tenders and McRib, these menu changes caused quite a stir.
- Visit Business Insider’s homepage for more stories.
When it comes to switching up fast-food menus, some decisions don’t go over as well as others.
Recently, fast-food fans expressed their outrage at multiple menu changes, including KFC’s decision to swap its famous potato wedges for fries and Taco Bell’s controversial move to drop potatoes from its menu altogether. McDonald’s has also made waves over the years by removing chicken tenders, the infamous McRib, and all-day breakfast from menus.
Here are 13 times fast-food menu changes outraged customers.
McDonald’s may also be in the process of cutting its famous all-day breakfast, which started in 2015.
McDonald’s “temporarily” stopped serving all-day breakfast at the start of the coronavirus pandemic. However, many McDonald’s franchisees and workers are rallying for the famous all-day menu to never return.
“As McDonald’s and franchisees evaluate if and how we bring All Day Breakfast back to our menus, we want to ensure these improvements will remain consistent for our customers,” McDonald’s said in a statement to Business Insider. “Any final decision will be made in partnership with our franchisees, based on consumer demand, and designed to drive the business while minimizing operational disruptions.”
Many customers are already getting antsy about the possibility of all-day breakfast never coming back.
“mcdonald’s bring back all day breakfast u weak worthless coward,” tweeted one user.
The official McDonald’s Twitter account responded saying, “We’re not so sure about when. We’re still evaluating if and how we bring All Day Breakfast back to our menus.”
KFC’s famous Double Down sandwich was met with buzz and criticism.
The Double Down — bacon and cheese between two pieces of fried chicken instead of bread — quickly attracted attention from customers.
“This is deep-fried madness,” Colbert Report host Stephen Colbert said when the sandwich launched. “This is breaded insanity. It is a sandwich that lacks all sandwich-ness. It’s like an edible Hieronymus Bosch painting wrapped in a paper straitjacket. If a sandwich has no buns, can it truly be called a sandwich?”
Sales initially failed to meet the early buzz of the new menu item, and the item has since been removed from US menus.
When Business Insider’s Kate Taylor tried it in South Korea, where they also add a hashbrown to the sandwich, she said it was slightly better than the original, though just as greasy.
“It’s a beast of a sandwich, with greasy layers atop greasy layers. It is also fantastic if you like this sort of fast-food, deep-fried decadence,” she said. “The hash brown is an inspired addition, adding a much-needed carb element that brings the dish together and elevates it over the original American version.”